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NewsNew Diabetic Support Group Forming Surgical Ambassador Program now available at Brooks Pre-Operative Joint Education available at Brooks Brooks Launches "OK to Ask" Program about Hand Cleaning Brooks Diabetes Educator Receives National Certification
New Diabetic Support Group forming at BrooksBrooks Memorial Hospital is pleased to announce the formation of a new support group for the community’s diabetic population. The Dunkirk hospital’s Diabetes Educator, Linda Walters, RN, MSN, CDE will lead the group which will meet at Brooks on the last Monday of each month. The first meeting is scheduled for 6:30 pm, Monday, February, 23 in the 3A Classroom at Brooks. The February meeting will feature guest speaker Cyndy Schroeder RD CDN CDE with a presentation on “The ABC’s of Diabetes”. Ms. Schroeder, a nutritionist, is the director of the diabetes education program at Lifetime Health Medical Group in Rochester New York.
“I am very excited about the educational opportunities that this new support group will offer area diabetics.” commented Ms. Walters. “The Dunkirk/Fredonia area has been without this type of support for far too long, and there is a great need for the type of information that will be presented at our meetings.” For details about the new diabetic support group at Brooks, or to sign up, contact Linda Walters at 363-7296 or email lwalters@brookshospital.org.
Surgical Ambassador Program now available at BrooksBrooks Memorial Hospital is pleased to announce the establishment of a new program for surgical patients and their families. The hospital’s new Surgical Ambassador program utilizes volunteer “ambassadors” to act as liaisons between hospital personnel and patients. The new Ambassadors address non-medical questions and concerns that patient or family members have while they are in the hospital and visit patients in their rooms while they are hospitalized. By asking direct questions, listening to the family and acting on behalf of the patient, the Ambassadors can improve communication and address potential issues while the patient is still in the hospital.
The position of Surgical Ambassador will be filled by volunteers who have received special training in customer service and communication. Ambassadors will be able to provide patients and visitors with linkages to hospital services such as waiting areas, meal service, and other information that they may need. They will also facilitate communication with nursing leadership so that any complaints can be addressed and resolved as soon as possible.
“We’re very excited about this new volunteer program” commented Surgical Services Nurse Manager Sallie Piazza. “By improving communication between patients, medical personnel and nursing leadership, we hope to enhance the surgical experience here at Brooks and increase patient satisfaction”
For information on becoming a Surgical Ambassador, contact BMH Volunteer Coordination Cindy Wlodarek at 363-7233. For more information on Surgical Services at Brooks Memorial Hospital, contact Sallie Piazza, RN, CNOR at 363-3968.
Brooks to offer Pre-operative Joint Replacement EducationBrooks Memorial Hospital is proud to announce the introduction of pre-operative total joint replacement classes. This program is a collaborative effort designed to provide information that will help the patient become an active participant in the pre-operative, operative and post-operative process of their total joint replacement surgery. This comprehensive program is patient focused and designed for individuals currently scheduled for total knee, hip or shoulder replacement, and those considering this type of surgery.
The educational content for this free program will include every aspect of the surgical and post-surgical process and will provide the patient with empowering information to help speed their recovery. Presenters at this informational class include Surgical Nursing Staff , Medical-Surgical Nursing Staff, Physical Therapy Staff, Registered Dietitians, as well as Social Work & Discharge Planning Staff. Topics will include preoperative paperwork, consent forms, health care proxy, the surgery itself, autologous blood donation, anesthesia and pain relief options, discharge planning, physical therapy, rehabilitation options and much more.
The Joint Education classes will be held at Brooks Memorial Hospital and are being held twice each month. For patient convenience, both morning and afternoon classes are being offered. Class size is limited and participants are encouraged to register early for their training class For more information about scheduled dates and times and registration, contact Brooks Memorial Hospital Surgical Services Nurse Manager Sallie Piazza, RN, CNOR at (716) 363-3968.
It’s OK to Ask at Brooks Memorial Hospital
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