Billing & Insurance
Pay your Brooks Memorial Hospital or TLC Health Network medical bills online by clicking the corresponding button to be directed to each facility's online bill pay system.
Welcome to the Billing section of the Lake Erie Regional Health System website. Our goal in this section is to provide you with as much information as possible to guide you through the financial aspects related to your hospital encounter. We want you to be as comfortable as possible with the billing process and very satisfied with this part of your hospital experience.
We understand that the process to settle your account can be somewhat cumbersome and time consuming, but please be assured that we are here for any assistance you may require.
Our currently accepted insurance carriers include Blue Cross/Blue Shield, Community Blue, Senior Blue, Community Care, Independent Health, Univera, Medicare, Medicaid, and other commercial payors.
At Lake Erie Regional Health System, we provide Financial Counselors to assist you in obtaining the health care you may need, guide you to insurance resources if you are uninsured, arrange various payment options, or assist you in applying for our Financial Assistance Program.
Financial Assistance Program
The Financial Assistance Program may allow you to receive your care for a reduced fee or at no cost to you. The amount of financial assistance and/or eligibility for governmental sponsored health insurance is dependent on your family size and income level.
For a copy of Lake Erie Regional Health System of New York's Financial Assistance Policy and Procedures, CLICK HERE.
Paying Your Bill
Brooks Memorial Hospital
You may call the Cashier at (716) 363-7208 from 8:00 AM until 4:00 PM, Monday through Friday to make payments by credit card, checking, or savings account. Or, pay your bill online by clicking here to be directed to a secure online payment site.
TLC Health Network
(Includes Lake Shore Health Care Center, Gowanda Urgent Care & Medical Center, and other facilities)
You may call the Cashier at (716) 951-7142 from 8:00 AM until 4:00 PM, Monday through Friday to make payments by credit card, checking, or savings account. Or, pay your bill online by clicking here to be directed to a secure online payment site.