During registration, our registrars collect personal information from you. All the information you supply during the registration process will be kept confidential to protect your privacy. You are protected by laws allowing you to control the release of, and access to, certain types of information regarding your care. It is important for your care that we have updated information in your records.
Please be sure to bring your insurance card when you register. A copy of it will be made so we can bill your insurer directly for your covered benefits. Please remember that your co-payments will be expected at this time.
At Lake Erie Regional Health System, we want to be your healthcare partners for life. That means we encourage you and your family to take an active role and openly communicate with your healthcare team every step of the way. Your Lake Erie healthcare team will also partner with your physician to provide and monitor your care throughout your stay.
During your time as a patient with Lake Erie Regional Health System, you and your family will have access to many resources to assist with special or personal needs. These resources include:
- Volunteers - They can help make your hospital stay more comfortable by providing reading materials or other activities.
- Chaplains - They are available to provide spiritual help, including arranging communion or a visit from your priest or faith-group representative.
- Social Workers and Financial Counselors - These healthcare savvy professionals are here to assist with community resources or help with an issue at home.
- Case Managers - Case Managers help facilitate your discharge and make preparations for next steps in your care process, whether at home or at another facility.