PCMH is a model of care in which providers build better relationships between patients and their clinical care teams. It emphasizes use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.
Recognition as a Level 3 PCMH demonstrates that the clinics have scored the highest grades in six standards set by the NCQA, including patient-centered access, team-based care; population health management, care management and support; care coordination and care transitions; performance measurement and quality improvement.
“PCMH recognition is an important accomplishment and underscores our commitment to providing the very best care to our patients,” said Ken Morris, vice president of operations at BTLC, “I commend our physicians, advanced level providers and the entire staff for their exceptional work in providing safe, quality patient care.”
The National Center for Quality Assurance (NCQA) seal is a widely recognized symbol of healthcare quality. Accredited providers face a rigorous set of more than 60 standards and must report on their performance in more than 40 areas in order to earn NCQA’s seal of approval. For consumers and employers, the seal is a reliable indicator that an organization is well-managed and delivers high quality care and service.
Gowanda Medical Center, located at 34 Commercial Street in Gowanda ,offers primary care, imaging, laboratory, physical therapy, and an adjoining urgent care center for non-emergent medical care. Centrally located in the Village of Gowanda, the facility is easily accessible to the surrounding areas of Collins, Perrysburg, Dayton, Persia, Cattaraugus Indian Reservation, Silver Creek, Hanover, Irving and others. For information, call 716-532-8100 or visit www.brookshospital.org/gowanda-medical-center.
Brooks-TLC Hospital System, Inc. has announced its Gowanda Medical Center has achieved recognition as a Level 3 Patient Centered Medical Home (PCMH) by the National Center for Quality Assurance (NCQA).
Team members at Brooks-TLC Hospital System, Inc. work swiftly the moment they receive news. As soon as vaccine supply arrives to the hospital’s loading dock, wheels are in motion to prepare for the next round of public vaccination clinics.
“There is no way of predicting when supplies will arrive,” shares Christopher Kotowski , PharmD, Brooks-TLC director of pharmacy, “but we’re able to vaccinate eligible community members oftentimes within a matter of hours of a new shipment.” Immediately after in-house logistics are ironed out, hospital clinics are scheduled through the NYS Department of Health (DOH).
The past year, which has amounted to the worst of circumstances for some, has also brought out the best in others. People like Brooks-TLC Hospital System employees are among those who understand just how fortunate they are to have jobs and access to resources – especially now. And they walked the walk this Christmas by giving back to the community.
With that it was settled. Substance use counselors quickly began working with clients to create wish lists for their children. Anonymous gift tags identified only by each child’s initials, age and gender were hung on the hospital’s Christmas tree just after Thanksgiving.
The hospital’s Giving Tree has become a time-honored tradition employees look forward to. They carefully choose a tag – many select a child similar to their own child’s age, while others choose multiple tags. Laboratory department staff member, Kristen Cook, took gift tags for not just her own three children, but also for their fellow scouts in Cub Scout Pack 267, Arrow of Light in Fredonia, to give back to those less fortunate.
Brooks-TLC’s substance use disorder outpatient treatment program provides a full continuum of trauma-informed care, including coordinated medical and behavioral health care, individual and group therapy.
Brooks-TLC is a participant in the State’s COVID-19 Vaccine Program and is adhering to confidentiality requirements as they pertain to vaccine quantities, storage, and administration.
In recognition of Lead Poisoning Prevention Week 2020, Brooks-TLC has teamed up with the Chautauqua County Department of Health and Human Services and The Chautauqua Center to conduct a free drive-up/walk-up lead testing of household objects on Thursday, October 29 from 11 a.m. to 1:30 p.m. at our main entrance.
Testing at the event will be a drive-up/walk-up format, and testing is limited to three items per household. Items to be brought for testing might include vintage toys, imported dollar-store toys, imported ceramics, vinyl items, old painted furniture, or repurposed painted wood craft items.
Those driving up to the event are asked to remain in their vehicle with items placed in the trunk.
According to Jodi Witherell, chief nursing officer and vice president of quality services, “COVID-19 has shown the world a truth we’ve always known—infection preventionists are essential to keeping our communities safe. In addition to managing the usual infection control issues such as healthcare-associated infections, flu season, etc., our infection control team is simultaneously battling a global pandemic for the foreseeable future. “For this”, she added, “we are thankful to have this skilled team in service to our community.”
This announcement comes during International Infection Prevention Week, October 18 -24, an opportune time to remind community members to remain vigilant to help prevent the spread of COVID-19, particularly with flu season approaching. This week serves as a reminder to stress the importance of social distancing, hand washing and wearing masks.
Although we appreciate emergency nurses year round, we take a special moment during Emergency Nurses Week to recognize your hearts of gold. Throughout an incredibly challenging year, you showed the true spirit of what makes up an emergency nurse. You cared for patients during some of their most difficult times, while coping with this crisis yourself. You put your heart of gold on display and for that we are truly thankful.
Overall the team raised $1572, through on-site hospital raffles and donation solicitation. The hospital thanks BTLC Radiology Department, Paul & Barb Balzer, Karol Birdsall & Moira Murphy, Hallmark Family, Picaboo.com, Richard Feinen Farms, RIT Inn & Conference Center and Sheila Walier for their generous basket raffle donations.
All proceeds have gone towards supporting scientists in their pursuit of new, innovative, and promising scientific paths that can lead to better outcomes for people living with Alzheimer’s – and, one day soon, an end to this devastating disease.
Influenza (Flu) and COVID-19 are both contagious respiratory illnesses, but they are caused by different viruses. As we approach flu season with concurrent positive COVID-19 cases within our community, the infection control team at Brooks-TLC Hospital System, Inc. (BTLC) reminds us it is extremely important to remain vigilant about taking precautions to keep ourselves and our loved ones healthy.
Get your flu shot.
In this context, getting a flu vaccination will be more important than ever this year. For the upcoming flu season, flu vaccination will be very important because it can help reduce the overall impact of respiratory illnesses on the population and thus lessen the resulting burden on the healthcare system during the COVID-19 pandemic.
The Centers for Disease Control and Prevention (CDC) recommends all people 6 months and older get a yearly flu vaccine. Community members can get the flu vaccine by contacting their primary care physician, or it is typically available in pharmacies. “This year, the public should be especially proactive”, states Theresa Schrantz, BTLC employee health coordinator. She adds, “People should get it as soon as it becomes available.”
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