sore throats, ear infections and minor rashes.
WHAT is "Brooks Care Express"?
HOW do I know if I qualify for "Brooks Care Express"?
HOURS that "Brooks Care Express" is available?
WHY did we develop this service for our community?
In many larger cities you may see freestanding Urgent Care centers. Because our "Brooks Care Express" service is located within our Emergency Department, it is also connected to all of the services and healthcare providers within our full hospital should you need them. There isn't a need for an additional ambulance ride and the costs that come with it from an Urgent Care facility to the hospital. You are already here. You can think of it like this…
"With the development and opening of our new "Brooks Care Express", the Brooks Emergency Department has greatly accelerated and improved our ability to evaluate and treat patients who require fewer medical resources. During our "Brooks Care Express" operating hours of 11am-11pm we frequently can have "Brooks Care Express" patients seen, treated and discharged in about an hour."
-Dr. Aaron Pfalzer
to help expedite your Emergency Room visit...
- Bring a list of medications you are taking, including dosage amount, and the reason you are taking it. This list should accompany you at all times.
- Bring someone with you, if possible. The outcome of an ER visit is unknown, so it is important to bring someone to drive you home. This person can also assist you and the ER team in relaying important information.
- Bring a copy of your Advanced Directives (Healthcare Proxy) and/or DNR, if you have one. If you can't bring it, always know where it is located and make sure your family understands your wishes.
- Be familiar with your health history and inform the ER team if you have been treated for your current condition before. Be familiar with your allergies and immunization records.
- Be prepared to give a urine sample. For example, females of child-bearing years may need a urinalysis to rule out pregnancy so further testing can be done.
- Remain calm. It is difficult to do so under stress and pain, however, a calm environment enhances communication between you and the healthcare team.